Send us your vehicle model, production year and clear dashboard photos for compatibility confirmation. Also include whether the vehicle is left-hand drive or right-hand drive, the original screen or infotainment system, and any important factory options. iKAGOO will review the selected product version and contact you if additional information is required before shipment.

Plug-and-Play means the product uses vehicle-matched connectors without cutting the original vehicle wiring. It does not mean that installation requires no work. Dashboard removal, original component transfer, settings, calibration or professional installation may still be required depending on the vehicle and selected product.

Supported original vehicle functions can usually be retained, but the exact functions depend on the vehicle and product version. These may include steering-wheel controls, cameras, vehicle information, warning indicators, factory audio and original-system switching. The applicable product page and compatibility review determine which functions are supported for your vehicle.

Yes. Selected iKAGOO Android head units support Wireless Apple CarPlay and Android Auto. Screen specification, memory, audio functions, connectivity and factory-system integration vary by vehicle platform and selected product version. Review the relevant product page before ordering.

Yes. Professional installation is recommended for most vehicle-specific digital clusters and Android head units. This is especially important when dashboard disassembly, optical-fiber handling, original component transfer, calibration or complex integration is required. iKAGOO can provide connection references, initial setup guidance and remote troubleshooting based on clear installation photos, videos and problem details.

The 12-month warranty covers eligible hardware faults under the applicable iKAGOO warranty terms. Diagnosis may require installation verification, photos, videos, software checks or return inspection. After the warranty expires, your original order can still be used for troubleshooting, software guidance, replacement-parts assistance and repair coordination.

International orders are shipped through a suitable tracked delivery service. The shipping route is selected according to the destination, product type and available delivery arrangements. Processing time, delivery time, customs duties, taxes and customs handling vary by country or region.

Contact iKAGOO and obtain return authorization before shipping the product back. We must first review the order, installation status, vehicle information, product condition and reason for return. Do not return a product to an unconfirmed address or without the provided return instructions.